Change Management Specialist (CU) - ADV20180514
Code/Reference:
ADV20180514
Applications accepted until:
2018-05-28
Number of Openings
1

Location:

ADvTECH Sandton Head Office

Job Purpose:

The primary responsibility will be creating, driving and implementing change management strategies/plans for the Communications function in the business.

Key Performance Areas:

Change Management Strategy and Implementation:

  • Create change management strategy and plan which at a minimum includes plans for stakeholder identification and sponsorship management, communications, training and organisational readiness assessment. 
  • Integrate content of communication, training and change activities to ensure focus on behavioral change.
  • Conduct an €˜initial€™ organisational assessment to determine the position of the business, and conduct ongoing reviews to facilitate alignment.
  • Identify human and organisational risks.
  • Develop project strategies and plans, including stakeholder assessment, communications, leadership alignment, organisation transition, change readiness, capability transfer, and end-user training.
  • Facilitate change management activities with cross-functional team members and stakeholders to ensure adoption of the Enterprise Business Transformation.
  • Manage the delivery of end-user training and subsequent follow-up activities, including effectiveness assessment.
  • Review on a monthly basis performance against key performance indicators (KPI€™s) and implement strategies to meet objectives.

Communication:

  • Understand the significance of the changes within the functional areas and provide recommendations regarding expected organisation impacts.
  • Work proactively with Group Marketing to develop and implement communication and marketing strategies, public relation initiatives and other materials that promote the aims of the respective organisational initiatives.
  • Manage the implementation of communication strategies across multiple projects.
  • Create appropriate content and material for change communication based on business feedback.
  • Measure effectiveness of communication initiatives and make adjustments where necessary.  
  • Develop an action plan resulting from engagement initiatives that improves communication outcomes.
  • Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions

Stakeholder Engagement:

  • Develop effective relationships and collaborative working styles with key stakeholders, partners and the community to support people the initiatives.
  • Establish and maintain stakeholder databases and provide input into service mapping and needs assessment.
  • Maintain accurate data collection and provide reporting and information to the business as required.
  • Work within the policies, procedures and values of the business to achieve the aims and objectives of the initiative.
  • Maintain high levels of confidentiality and sensitivity with regards to business needs
  • Conduct analysis and provide insights to Management that is accurate, sound and enables business decision making.

Education:

BA/BCom Communication or BS Degree in Organizational Development, Organizational Behavior, or Industrial/Organizational Psychology

Experience:

5 years experience in organizational change management program design and implementation

5 years experience in project management and resource management

Equity Statement:

EE