Student Finance Lifecycle Process Owner (Lead) - N/A11542
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Number of Openings



Job Purpose:

The student Finance Lifecycle (SFL) process lead is the primary owner of the end to end process with overall goal of managing the financial lifecycle of a student while enroller in one of our education institutions.

Key Performance Areas:

€¢       Responsible for entire SFL process and departmental functions such as customer master maintenance, invoicing, collections, AR related management reporting and enforcing corresponding internal controls.

€¢       Implementing and preparing strategy on day to day basis to achieve monthly collections target, reducing deductions, and expediting the billing process with minimum disruption.

€¢       Support embedding of major process change driven by the implementation of Microsoft Dynamics 365 F&O through engagement with the project teams through-out the deployment cycle.

€¢       Establishing an adequate control environment and optimising the efficiency of SFL process with focus to deliver improvement in working capital of the company.

€¢       Offer operational support and assistance to the functional teams to ensure smooth and timely sub ledger close.

€¢       Agree service levels with the business, report and proactively manage the delivery of the services within the agreed service levels.

€¢       Continually research leading practice and assess how the respective business processes can be optimised.

€¢       Review and analyse current procedures in order to recommend and assist with implementation of changes to standardise activities in conjunction with the continuous improvement and automation capabilities in GSS.

€¢       Recommend specific actions for consideration on problem collection accounts.

€¢       Oversee analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures.

€¢       Responsible for the overall performance of the team, monitoring their performance, providing timely feedback & assisting them to improve on their identified training needs.

€¢       Identify clear objectives for the team, providing coaching, career development and feedback to team members, providing performance evaluation and reward.

€¢       Select, develop, and evaluate personnel to ensure the efficient operation of the function.

€¢       Participate in annual audits and special projects.

€¢       Continuously monitor performance against objectives to ensure that identified team€™s KPIs are achieved.

€¢       Report on operational KPIs to respective management forums and interpret results to inform any improvement initiatives.

€¢       Update and maintain service catalogue and distribute to respective stakeholders

€¢       Resolve and / or escalate any issues raised by key stakeholders


Minimum €“ Bachelor€™s degree (Accounting or Business Management preferred)

Beneficial - Post graduate degree (Accounting or Business Management preferred) and/or equivalent job-related experience


Utilise excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units.

  • Strong people management skills.
  • Ability to motivate others, negotiate appropriately, and coordinate efforts across multiple departments.
  • Demonstrate an ability to understand the details of the operational process while keeping their eye on the bigger strategic picture.
  • A driven individual who is outcome oriented and is comfortable with measurement and reporting.


Equity Statement:

non EE