Student Finance Lifecycle Process Owner (Lead) - N/A11542
Code/Reference:
N/A11542
Applications accepted until:
2021-04-23
Number of Openings
1
Location:
SandtonJob Purpose:
The student Finance Lifecycle (SFL) process lead is the primary owner of the end to end process with overall goal of managing the financial lifecycle of a student while enroller in one of our education institutions.
Key Performance Areas:
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¢ Responsible for entire SFL process and departmental functions such as customer master maintenance, invoicing, collections, AR related management reporting and enforcing corresponding internal controls. ¢ Implementing and preparing strategy on day to day basis to achieve monthly collections target, reducing deductions, and expediting the billing process with minimum disruption. ¢ Support embedding of major process change driven by the implementation of Microsoft Dynamics 365 F&O through engagement with the project teams through-out the deployment cycle. ¢ Establishing an adequate control environment and optimising the efficiency of SFL process with focus to deliver improvement in working capital of the company. ¢ Offer operational support and assistance to the functional teams to ensure smooth and timely sub ledger close. ¢ Agree service levels with the business, report and proactively manage the delivery of the services within the agreed service levels. ¢ Continually research leading practice and assess how the respective business processes can be optimised. ¢ Review and analyse current procedures in order to recommend and assist with implementation of changes to standardise activities in conjunction with the continuous improvement and automation capabilities in GSS. ¢ Recommend specific actions for consideration on problem collection accounts. ¢ Oversee analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures. ¢ Responsible for the overall performance of the team, monitoring their performance, providing timely feedback & assisting them to improve on their identified training needs. ¢ Identify clear objectives for the team, providing coaching, career development and feedback to team members, providing performance evaluation and reward. ¢ Select, develop, and evaluate personnel to ensure the efficient operation of the function. ¢ Participate in annual audits and special projects. ¢ Continuously monitor performance against objectives to ensure that identified teams KPIs are achieved. ¢ Report on operational KPIs to respective management forums and interpret results to inform any improvement initiatives. ¢ Update and maintain service catalogue and distribute to respective stakeholders ¢ Resolve and / or escalate any issues raised by key stakeholders |
Education:
Minimum Bachelors degree (Accounting or Business Management preferred)
Beneficial - Post graduate degree (Accounting or Business Management preferred) and/or equivalent job-related experience
Competencies:
Utilise excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units.
- Strong people management skills.
- Ability to motivate others, negotiate appropriately, and coordinate efforts across multiple departments.
- Demonstrate an ability to understand the details of the operational process while keeping their eye on the bigger strategic picture.
- A driven individual who is outcome oriented and is comfortable with measurement and reporting.